Billing Information and Payment Options

Each month an invoice with all the call detail records is e-mailed or faxed to each customer. Multiple Callback and calling card numbers may be issued and billed to a single account. The callers can be in different countries and CTW can produce a single consolidated statement.

There are no minimum monthly fees, hidden charges or complicated off-peak hours. The rates are the same 24 hours per day. You do not have to worry about what time of day you call. Billing is done in six second increments, with a 30 second minimum. Many phone companies round up to the nearest minute, which can add an additional 15% onto the average call.

CTW has several payment options.

• Credit Cards
  This is the preferred payment method for individuals and corporations. Charges for phone usage are automatically billed to your credit card during the first week of each month for the previous month's usage. There is no need to send checks or worry about international mail.
• Pre-Payment
  Individuals and companies may pre-pay their accounts by sending a check or by wiring money to CTW. Your account will be credited. When the money is used up, the account will cease to function. The CTW system warns you when funds are running low. The system can even state the balance on your account every time you make a call.
• Wire Transfer
  For our banking information to make a wire transfer, please Contact Us!
• Invoicing Corporate and Government Accounts
  Large government and corporate clients may pay for services against a CTW invoice. Invoices are e-mailed or faxed and payment is due within 30 days.
  

  International organizations, the US Government and US and foreign embassies normally are not required to provide a deposit. Corporate customers may be required to issue a letter of credit, or place a deposit for one month of estimated usage in escrow depending on the amount of credit to be issued.